In house rules and regulation for the visitors of cinema Kino Citadele

The following is forbidden on the territory of the cinema complex:

smoking
filming and photographing inside the building without the permission of the management of the cinema
skateboarding, bicycling and rollerblading
entering the cinema with animals

The following is forbidden while going through the cinema:

taking along food and drinks purchased outside the cinema area
carrying knives, firearms and other weapons
taking along large gym bags and other large objects that will restrict other people’s movements between the rows, thus causing hazardous situations during possible evacuations

In the cinema:

the customer must have a valid cinema ticket in order to attend the screening
the cinema ticket is valid for one person and only for the screening indicated on the ticket
it is forbidden to disturb other customers and ruin the cinema experience for others, including calling from mobile phone
it is forbidden to deliberately damage or destroy the property of the cinema, including putting one’s feet on the cinema seats

After exiting the cinema halls:

the visitors will exit the building through the doors situated near the screen
the visitors are not allowed back to the lobby area after the end of the screening
please return 3D glasses to cinema staff after the show

The cinema has the right:

to ask for an I.D. of a ticket buyer in case the movie rating has established a certain age limit of to determine whether the buyer is eligible for a discount ticket
not to sell cinema tickets to persons whose age is under the limit established by the movie rating. This will include instances when they are accompanied by an adult
not to sell cinema tickets to persons who are visibly intoxicated and/or cause public disturbance
not to sell cinema tickets to persons who are not sufficiently dressed or who have serious hygiene problems
to eject those who have made a disturbance and violated the in-house rules and regulations from the cinema without compensating the cinema ticket. In case of a more serious indicate, the violator will be handed over to the police
to confiscate the ticket and eject from the cinema the person who tries to embezzle the cinema operator
to decline form selling cinema ticket to persons who have previously violated the in-house rules and regulations or who have been caught at embezzlement attempts
to allow children up to age of 5 (incl.) into the screening of family films without the price of admission assuming that the child will sit on the lap of a parent or a guarding during the entire screening (only persons with adult ticket)
to check suspicious items and etc.
in case of damage or loss of 3D glasses - penalty price 20 LVL.

The cinema recommends:

not to take infants to cinema screening because the loud noises may scare them and make them cry, causing inconvenience for other cinema - goers
to address the film theatre staff and inform about persons violating the internal regulations
to inform the film theatre staff about misconduct in auditoriums by sending a SMS to 1188. The text of the SMS: FC [space] number of auditorium [space] short description of misconduct.

Administration